Frequently Asked Questions
Everything you need to know about our quilting supplies, patterns, and shipping policies.
How long does it take for my quilting patterns and notions to ship?
We typically process and ship orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping varies by destination.
Are your quilting patterns physical copies or digital downloads?
We offer both! Physical patterns are shipped via standard mail, while digital PDF patterns are delivered instantly to your email inbox after payment is confirmed.
What is your return policy for books and notions?
Unopened notions and books in original condition can be returned within 30 days of purchase. Please note that digital patterns and cut fabric are non-refundable.
Do you offer international shipping for your quilting supplies?
Yes, we ship our books, patterns, and notions worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.